Frequently Asked Questions

A Furface Studio portrait is a one-of-a-kind piece of artwork featuring your pet as the star. You choose from our catalogue of hundreds of illustrated character designs — think your dog as a legendary space warrior, your cat as a Renaissance nobleman, or your rabbit as a caped superhero — then upload a photo of your pet. Our AI artist seamlessly places your pet's face into the design, creating a portrait that's uniquely yours. Every original design was conceived and crafted by our Photoshop artists here in Australia.

You choose a design from our catalogue and upload a clear photo of your pet. Our AI artist studies your pet's unique face and seamlessly places it into the design you've chosen. The whole process happens automatically in around 60 seconds, and the result fills your screen as a full preview so you can see exactly what you're getting before you decide to purchase.

Both, actually. Every design in our catalogue is the result of a creative collaboration between AI tools and our professional Photoshop artists here in Australia. Whether a design started as a hand-drawn concept or was initially generated with AI assistance, every single one has been carefully refined and finessed by our artists. When you upload your pet's photo, we then place your pet's face into that design automatically, delivering your finished portrait in around 60 seconds.

Your portrait is typically ready in around 60 seconds. You'll see an animated progress screen while our AI artist gets to work — and once it's done, your finished portrait fills the screen automatically. No refreshing, no waiting around — it just appears.

We have hundreds of designs in our catalogue, spanning a huge range of themes and characters — epic space sagas, Renaissance masters, superheroes, historical figures, and plenty more. We're also constantly adding new designs, so the catalogue is always growing.

At this stage we don't offer custom designs outside of our catalogue. The good news is we have hundreds of designs to choose from, and we're always adding new ones.

Absolutely — that's the whole fun of it. You browse our full catalogue and pick whichever design catches your eye before you do anything else. Once you've chosen your design, you upload your pet's photo and we'll take care of the rest. The choice is entirely yours.

Yes, absolutely — every design works with any pet. Don't be put off if the example shown features a cat, dog, or any other animal and yours is different — a dog, a budgie, a bunny, a horse, whatever your pet may be. Our AI adapts each design to your pet's actual face and features, regardless of what species is shown in the example.

The example portrait shown for each design gives you a great idea of the style, composition, and finished look — but your portrait will be unique to your pet. Instead of the pet shown in the example, you'll see your own pet's face, features, and personality in the design. Every portrait is one of a kind. Why not try it for yourself — it only takes around 60 seconds!

Yes — absolutely. Your finished portrait is displayed in full on screen the moment it's ready, before you've spent a single cent. You can take as long as you like to look it over, and if you're not happy with it you can create another portrait before deciding to purchase. You only pay when you're completely happy with what you see.

The watermark — our logo displayed over your preview image — is there to protect the artwork until you've completed your purchase. Once you place your order, the watermark is completely removed, and what you receive — whether a print, a mug, a blanket, or a digital download — is a clean, watermark-free portrait, ready to display and enjoy.

Absolutely! You can create up to three portraits completely free — no sign-up, no email address, no payment details required. If you'd like to keep going, simply enter your email address to unlock two more free portraits, giving you five in total. After that, affordable credit packs are available so you can keep exploring to your heart's content. Your email address also creates your own personal portrait gallery, so nothing gets lost along the way.

Of course! Once your portrait is ready, you have two options right there on the result screen. You can try again with a different photo using the same design, or you can browse our catalogue and pick a completely different design to try instead. If you've entered your email address, we'll have created your personal portrait gallery where all your portraits are safely saved — so nothing is ever lost.

Absolutely — and that's exactly what the free portraits are there for! If you're not happy with your result, simply create another portrait before committing to anything. You have five free portraits in total, so there's plenty of room to try a different photo or a different design until you find one you truly love. You only ever pay when you're completely happy with what you see.

You get five free portraits in total — three right away with no sign-up required, then two more when you enter your email address. We ask for your email so we can send you the link to your personal portrait gallery, where all your creations are safely saved and waiting for you. It's our way of making sure you never lose access to a portrait you love. After your five free portraits, you're welcome to purchase a credit pack to keep creating. You never pay for a product or digital download unless you choose to — and you'll always see your finished portrait before spending a cent.

A photo taken at eye level with your pet works beautifully, as it gives us the most natural and flattering view of their face. Try to capture a clear, well-lit image that shows their facial expression and personality. The one thing to avoid is very blurry or out-of-focus photos, as these can affect the quality of the final result. This matters even more for dark-furred pets — poor lighting can obscure the detail our AI needs to work with, so bright, even light is especially important for black or very dark-coated pets.

A credit is simply one portrait generation. Each time you create a portrait — choosing a design, uploading your pet's photo, and receiving your finished result — one credit is used. Your first three credits are completely free with no sign-up required.

Every visitor gets three free portrait credits with no sign-up, no email address, and no payment details required. If you'd like to create more portraits, simply enter your email address to unlock two additional free credits — giving you five free portraits in total. We ask for your email so we can send you the link to your personal portrait gallery, where all your creations are safely saved and waiting for you. After that, you can purchase a credit pack to keep generating.

Not necessarily — but it does make a difference. We work from whatever is visible in your photo, and will generally retain your pet's natural head angle and expression rather than changing it. For the best result, a photo where your pet is facing roughly toward the camera and their face is clearly visible tends to work best.

Once you've used your five free portraits, you can purchase a credit pack to keep generating: $2.99 for 10 portraits, $5.99 for 25 portraits, or $11.99 for 60 portraits — and credits never expire, so you can use them whenever you're ready. You only ever pay for a physical product or digital download when you choose to.

Absolutely — most of our portraits are created from phone photos, and modern smartphones take more than good enough photos for a brilliant result. As long as the image is clear, reasonably well-lit, and your pet's face is visible, your phone camera is perfect for the job.

Purchased credits never expire — they stay on your account until you use them, no matter how long that takes. Your five free welcome portraits (three with no sign-up, plus two more when you add your email) are a one-time gift, not a recurring allowance — once you've used them, a credit pack is the way to keep creating.

Don't worry — we are surprisingly good at working with older or lower quality photos. Rather than simply copying what's in your photo, we recreate your pet's face to match the quality and style of the surrounding design, meaning the finished portrait often looks far better than you might expect from the original photo.

No — credits are only used when creating a portrait. Once a portrait exists in your gallery, you can order it on any product (canvas, framed canvas, mug, blanket, or digital download) without spending any additional credits. Credits and product purchases are completely separate.

It's possible, but we'd recommend using a solo photo of your pet wherever you can. If your pet is clearly the main subject — front and centre with their face dominating the frame — we'll generally pick them out without any trouble. However, if there are multiple faces of similar size and prominence in the photo, there's a risk the wrong subject gets chosen. A solo photo is always the safest bet.

Not yet, but it's coming! Right now, each portrait features a single pet. We're working on multi-pet portraits — for two, three, or more pets together — and expect to launch this in the coming months. Keep an eye on our socials or check back soon.

A perfectly still photo is ideal, but we know that's easier said than done with most pets! The most important thing is that your pet's face is reasonably clear and in focus. We recreate your pet exactly as they appear in your photo — so if their ears are flopping in the wind mid-run, they'll appear that way in the portrait too. Try capturing them at a moment of calm — mid-yawn, just waking up, or focused on a treat just out of frame.

Your five free portraits are a one-time welcome gift — three without any sign-up, and two more when you enter your email address so we can send you your personal gallery link. Once you've used all five, a credit pack is the way to keep going: $2.99 for 10 portraits, $5.99 for 25 portraits, or $11.99 for 60 portraits — plenty of room to explore until you find a portrait you truly love.

Each portrait costs us a small amount to generate using our AI technology. The free credits are our way of letting you try the product completely risk-free before spending anything. Credit packs — $2.99 for 10 portraits, $5.99 for 25 portraits, or $11.99 for 60 portraits — help cover those generation costs for customers who want to create lots of portraits. The real product is always the printed portrait on your wall — credits are just the path to finding one you love.

We accept JPG, PNG, and HEIC file formats — which covers photos taken on virtually any smartphone or digital camera. The maximum file size is 20MB, which is more than enough for even the highest quality phone photos.

Your credits are linked to your email address, not to a specific browser or device. If you're on a new device, a different browser, or cleared your history since buying your pack, click 'Already have a gallery?' in the header and enter the same email you used to purchase. We'll send you a link that reconnects you to your credit balance so you can pick up right where you left off.

Absolutely — and this is something we're genuinely proud of. We preserve your pet's unique features rather than smoothing them out or correcting them. Wonky eyes, a squished face, an underbite, a permanently grumpy expression — all of it comes through in the portrait exactly as it should. Your pet's quirks are what make them who they are.

Absolutely, and we think it's one of the most meaningful things you can do with our portraits. Creating a portrait from a treasured photo is a beautiful way to celebrate who they were and keep their memory alive. Many of our customers have told us that a portrait of a beloved pet they've lost has become one of their most cherished possessions. We'd be honoured to help you create one.

Your pet's photo is used solely to create your portrait and is automatically deleted from our servers the moment the generation is complete. We don't store it, share it, sell it, or use it for any other purpose. The only image we retain is the generated portrait itself, saved in your gallery for up to 60 days.

Your portrait can be brought to life on canvas prints, framed canvas prints, Sherpa blankets, and coffee mugs — or delivered as a high-resolution digital download sent straight to your inbox. We're always looking at adding new products to the range, so watch this space.

Our canvas prints are available in four sizes: 12x16 inches, 16x20 inches, 18x24 inches, and 24x32 inches. Free shipping is included on our 24x32 canvas.

Our framed canvas prints are available in four sizes: 12x16 inches, 16x20 inches, 18x24 inches, and 24x32 inches. Free shipping is included on all framed canvas sizes.

Our framed canvas prints are available in three classic frame colours: Black, Brown, and White. All three colours are available across every size and are the same price.

Our Sherpa blankets are available in three sizes: 37x57 inches, 50x60 inches, and 60x80 inches. Because blankets are larger and more expensive for us to ship, a flat $15 bulky item shipping surcharge applies to any order containing a blanket of any size — shown clearly as its own line item at checkout, regardless of your total order size.

Yes — our 15oz ceramic mug is both dishwasher and microwave safe. It's made from lead and BPA-free material, and the print is designed to retain its quality and vibrancy through regular washing.

A digital download is your portrait delivered as a high-resolution image file, sent straight to your inbox immediately after purchase. You can print it at home or through a local print shop, share it on social media, use it as a screensaver or wallpaper, or keep it forever as a digital keepsake. Please note: a digital download is a digital file only — nothing physical will be posted to you.

Your digital download is a high-resolution JPEG file with an sRGB colour profile, at approximately 6,500 x 9,500 pixels — suitable for printing up to 24x32 inches at professional quality. You can take it to any local print shop or upload it to an online printing service.

Our site automatically detects your location and displays prices in your local currency, so there are no surprises at checkout. The actual payment is processed securely in your local currency.

None whatsoever. The price you see is the price you pay, plus any applicable shipping costs which are clearly displayed before you complete your order. Taxes are also calculated and shown before checkout.

Absolutely. Once your portrait is ready, simply add as many products as you like to your cart before checking out. Your portrait is also saved in your personal gallery for 60 days, so if you decide later that you'd like it on something else, you can come back anytime and order again.

Yes — as long as your portrait is still within its 60-day saving period, it's sitting in your personal gallery ready to go. Simply return to the site, open your gallery, select the portrait you'd like to order, and choose a new product from the carousel below it.

We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. All payments are processed securely through Stripe, one of the world's most trusted payment platforms. On mobile, Apple Pay and Google Pay mean you can check out in a single tap.

Absolutely. We don't handle or store your payment details ourselves — all payments are processed directly through Stripe. Your card details are encrypted and never touch our servers. The padlock in your browser address bar confirms your connection is secure at all times.

Yes — if you have a Furface Studio gift card, simply enter your unique code at checkout and the value will be applied to your order automatically. If your order total is less than the gift card value, only the amount needed is deducted and the remaining balance stays on your card for your next purchase.

Yes — if you have a discount code, simply enter it at checkout and the discount will be applied to your order automatically. The updated total will be shown clearly before you complete your purchase.

Only one discount code can be applied per order. If you have both a gift card and a discount code, the gift card takes priority and will be applied automatically. If you'd prefer to use your discount code instead, simply remove the gift card and enter your code.

Absolutely — at checkout, simply tick the "This is a gift" option and you'll be able to enter a separate delivery address for the recipient. Just make sure you enter your own email address so your order confirmation comes to you rather than spoiling the surprise.

If you need to make a change or cancel your order, please contact us at hello@furfacestudio.com within 24 hours of placing your order. After 24 hours we cannot guarantee that production hasn't already begun. Before ordering, please make sure you are completely happy with your portrait, delivery address, product choice, and size.

You have 24 hours from the time of purchase to request a cancellation. Contact us as quickly as possible at hello@furfacestudio.com with your order number. After 24 hours we're unable to cancel orders as production will have already begun.

Because we work with production partners in multiple locations worldwide, timelines can vary a little depending on where your order is fulfilled and where it's headed — but as a general guide, allow around 2 to 5 business days for us to print and dispatch your order, plus a further 1 to 8 business days for shipping once it's on its way. All up, most orders arrive within about 3 to 13 business days from when you order, though international deliveries can occasionally take a little longer. You'll receive a shipping notification email with your tracking number as soon as your order is dispatched. During busy periods such as Christmas, allow extra time.

We ship to most countries around the world. We're currently unable to ship to Russia, Belarus, Cuba, Iran, Syria, North Korea, Venezuela, Ecuador, the Gaza Strip, and certain regions of Ukraine. If you're unsure whether we can deliver to your location, contact us at hello@furfacestudio.com.

Our flat shipping fee covers postage to your door, but it doesn't include any customs fees, import duties, or local taxes your country may charge on incoming international parcels. These vary by country and are outside our control, so if applicable they'd be collected by your local customs authority or courier on delivery. If you're unsure whether this applies where you live, it's worth checking with your local customs office before ordering.

We offer a simple flat-rate shipping fee for all orders, shown clearly at checkout, and orders over $100 ship free. Blankets are the one exception: because they're larger and more expensive for us to ship, a flat $15 bulky item shipping surcharge always applies whenever your order includes a blanket — shown as its own line item at checkout so you know exactly what it's for.

Yes — orders over $100 ship free, and our framed canvas prints and 24x32 canvas are priced to include free shipping as standard. Blankets are the one exception: because they're larger and heavier to ship, a flat $15 bulky item shipping surcharge always applies whenever your order includes a blanket, shown clearly at checkout — even on orders that would otherwise qualify for free shipping.

Delivery times vary depending on your location and shipping method, generally taking 1 to 8 business days once dispatched. Domestic orders within the United States tend to be on the faster end of that range; international orders can take a little longer. Once dispatched you'll receive a shipping notification email with a tracking number so you can follow your order's progress.

Yes — once your order has been dispatched you'll receive a shipping notification email containing your tracking number and a link to follow your order's journey. You can also track your order at any time by clicking the Track My Order link in the footer of our website.

First, check your tracking number in your shipping notification email or via the Track My Order link in our footer. If your tracking hasn't updated in several days or something doesn't look right, please get in touch at hello@furfacestudio.com with your order number and we'll investigate straight away.

We're sorry to hear that — we'll make it right. Please get in touch within 30 days of your delivery date with a clear close-up photograph of the damage and your order number, sent to hello@furfacestudio.com. We'll arrange a reprint and reshipment at absolutely no cost to you, and you don't need to send the original back.

Please get in touch within 30 days of delivery with a clear close-up photograph and your order number, sent to hello@furfacestudio.com. If it's a print quality issue on our end, we'll arrange a reprint and reshipment at no cost to you. It's worth noting that the watermark visible on your preview is removed before printing — your final product will always be clean and watermark-free.

Because every portrait is uniquely created for you, we do not offer refunds for change of mind. Before purchasing, you are shown a full preview of your portrait and asked to confirm you are happy with the result. However, if your order arrives damaged, with a print defect, or if you've received the wrong item, let us know within 30 days of delivery and we will reprint and reship your order at no cost to you.

Unfortunately not — once an order is placed, the portrait is final. Because the process is fully automated, there's no way to manually adjust the result after the fact. That's why we always show you the full portrait before you spend anything — if you're not happy, simply create another one before purchasing. You have five free portraits to find one you love.

Absolutely — this is exactly what the free portrait allowance is for! If you're not happy with your result, simply click "Try again with a different photo" or "Browse more designs" on the result screen and give it another go. You have five free portraits in total to explore with. You never pay a cent until you're completely happy with what you see.

Don't worry — this is what your free portraits are for! If your portrait doesn't quite look like your pet, the most likely cause is the photo you uploaded. Try a different photo — one with better lighting, a sharper focus, or a clearer view of your pet's face. You have five free portraits in total to work with, so keep trying until you get one that truly captures your pet's personality. You never pay until you're happy.

Unfortunately we're unable to offer exchanges on personalised products. Because every portrait is uniquely created for you and production begins shortly after your order is placed, we can't swap one size for another after the fact. If you have any questions about sizing before purchasing, feel free to reach out to us at hello@furfacestudio.com.

Your digital download is delivered straight to your inbox within just a minute or two of your payment being confirmed. While your high-resolution portrait is being prepared, you'll see a progress screen letting you know it's on its way — and a download button will appear on screen the moment it's ready. You'll also receive an email with your download link at the same time.

Absolutely — your digital download is a high-resolution JPEG file at professional print quality, suitable for printing up to 24x32 inches. Simply take the file to your local print shop or upload it to an online printing service. Printed results may appear slightly less vivid than on screen — this is completely normal for all printed artwork.

Your portrait is yours to enjoy however you like for personal use — display it, print it, share it, gift it. The one thing we ask is that it isn't used for commercial purposes, such as reselling prints or using the artwork to generate income. Full details are outlined in our Terms and Conditions.

Absolutely — and we'd love it if you did! Your purchased digital download is completely clean and watermark-free, so what you share will look polished and professional. We'd love to be tagged when you share — find us on Instagram, Facebook, and Pinterest.

Your digital download is delivered as a high-resolution JPEG file with an sRGB colour profile — compatible with virtually every device, photo viewer, and print service without needing any special software to open it.

Simply choose your preferred gift card value at checkout, complete your purchase, and a unique gift code will be emailed to you immediately. You can then forward that email to your recipient. When they're ready to create their portrait, they simply enter the gift card code at checkout and the value is applied automatically.

Our gift cards are available in four values: $25, $50, $75, and $100.

When the recipient is ready to place an order, they enter the unique gift card code in the gift card or discount code field at checkout. The value is applied automatically and the updated total is shown before they complete their purchase.

Yes — if your gift card balance isn't used in a single order, the remaining balance stays on the card and can be used on future purchases. Simply enter the same gift card code at checkout on your next order.

Yes — our gift cards are valid for 12 months from the date of purchase. The expiry date will be clearly stated in the gift card email. If you have any questions about your gift card's validity, feel free to reach out to us at hello@furfacestudio.com.

Not at all — you can browse our designs, upload your pet's photo, and create up to three free portraits without signing up or creating an account. When you're ready to unlock two more free portraits, we'll ask for your email address — not to sign you up for anything, but so we can send you the link to your own personal portrait gallery where all your creations are safely saved. No passwords, no sign-up forms — just your email address and you're in.

When you enter your email address on our site, we automatically create a personal portrait gallery for you and send you an email with a link to access it. Simply click the link in that email to view all your saved portraits at any time.

Your portraits are saved in your personal gallery for 60 days from the date they were created. If you haven't made a purchase within that period, your portraits will be automatically removed — but you're always welcome to come back and create new ones.

We'll send you a reminder email 10 days before your portraits are due to expire. Each portrait has its own individual expiry date based on when it was created. The reminder email will include thumbnails of your portraits and a direct link back to your gallery.

You can't regenerate an existing portrait — once created it's saved exactly as it is. However, you can always create a new portrait using the same design and the same photo. The result will usually be very similar, though never pixel-for-pixel identical — you'll typically see subtle differences between attempts. So if you've found a design you love and only have one photo of your pet, don't hesitate to try again with that same combination — you may get a slightly different (and maybe even better) result. Your original portrait stays in your gallery for 60 days so you can compare and pick your favourite.

Your pet's photo is used solely to create your portrait and for nothing else. Once the generation process is complete, your photo is automatically deleted from our servers. We don't store it, share it, sell it, or use it for any other purpose whatsoever.

No — we never see or store your payment details. All payments are processed directly and securely through Stripe. Your payment details never touch our servers at any point during the transaction. Stripe is fully PCI DSS compliant.

We do not sell or share your personal information with third parties for marketing or advertising purposes. The only third parties we share limited information with are those essential to fulfilling your order. Full details are outlined in our Privacy Policy in the footer of our website.

Yes — our site uses industry-standard HTTPS encryption. All data transmitted between your browser and our site is fully encrypted and protected. All payments are handled by Stripe, one of the world's leading payment security platforms.

Generation failures are rare but can occasionally happen due to a temporary issue with our AI system or your internet connection. The good news is that a failed generation never costs you a credit — whether you're using your free portraits or a purchased credit pack, the attempt simply won't be counted. Just give it another go! If failures keep happening, please get in touch at hello@furfacestudio.com and we'll look into it for you.

Try refreshing the page first. If that doesn't help, try clearing your browser cache or opening the site in a different browser. Check that your internet connection is working properly. If the site still isn't loading after trying these steps, please get in touch at hello@furfacestudio.com and we'll look into it for you.

The most common reasons are: your photo file is too large (maximum 20MB), your file format isn't supported (we accept JPG, PNG, and HEIC only), or you've used all five of your free portraits and will need a credit pack to continue. You can purchase a credit pack from just $2.99 to keep generating. If none of those apply, please get in touch at hello@furfacestudio.com and we'll sort it out for you!

Payment failures are usually caused by an incorrect card number, expiry date, or security code, insufficient funds, or your bank declining the transaction. Double-check your card details and try again. If the problem persists, try a different payment method or contact your bank. If you're still having trouble, please get in touch at hello@furfacestudio.com.

First, check your spam or junk mail folder. If it's not there, double-check that you entered your email address correctly at checkout. If you're still unable to locate it, please contact us at hello@furfacestudio.com with your name and the approximate date and time of your order and we'll resend it straight away.

Your digital download is delivered by email within a minute or two of your payment being confirmed. First check your spam or junk mail folder. If it's not there, please contact us at hello@furfacestudio.com with your order number and we'll resend it to you immediately.

Furface Studio is based in Australia. Our original character designs are conceived and crafted by our Photoshop artists right here in Australia, and the business is proudly Australian owned and operated. We ship our products worldwide so no matter where you are, your pet can live their ultimate regal life.

All of our character designs are created by our professional Photoshop artists here in Australia. Many designs are developed using a combination of AI tools and hands-on Photoshop work, with every piece carefully refined and finessed by our artists before it ever appears in the catalogue.

All designs in our catalogue are completely original and owned entirely by us — none are licensed from, affiliated with, or copied from any third party. Some designs draw creative inspiration from popular genres and archetypes, such as space-opera adventure or classic superhero style, the same way countless independent artists do — but every single design is its own original artwork, conceived and hand-finished by our team, not a reproduction of anyone else's copyrighted characters.

Our AI portrait technology is proprietary — we've spent a considerable amount of time developing and refining the magic behind it, and we like to keep that close to our chest. What we can tell you is that it consistently produces beautifully detailed, accurate results that capture your pet's unique personality and quirks.

We work with carefully selected professional production partners to ensure every product meets our quality standards. All prints are produced using high-quality materials and professional printing equipment, and every order goes through a quality check before it's released for shipping.

The easiest way to reach us is by email at hello@furfacestudio.com — we aim to respond to all enquiries within one business day. You can also use the contact form on our website, or if your question is straightforward, Pawsley — your Portrait Assistant — is available in the bottom right corner of every page and may be able to help you instantly.

No — Furface Studio is an online-only business. Everything happens right here on our website, from creating your portrait to placing your order. The good news is that means we're open 24 hours a day, 7 days a week, and we ship to most countries around the world.

Yes — you can find us on Instagram and Facebook, where we share new designs, customer portraits, pet facts, and the occasional behind-the-scenes peek at what we're working on. We'd love to have you in our community — links to all our social media pages can be found in the footer of our website.

Our portraits are generated at a high resolution specifically designed for professional printing. The watermark on your preview will be completely removed before printing. One thing worth knowing: printed products will always appear slightly less vivid than on a bright screen — this is completely normal for all printed artwork. Rest assured our prints are produced to a professional standard and the results are something to be proud of.

Here's our current pricing in USD — your checkout total will reflect your local currency automatically. Canvas prints: $59.99 (12x16), $74.99 (16x20), $89.99 (18x24), $129.99 (24x32). Framed canvas prints: $109.99 (12x16), $129.99 (16x20), $149.99 (18x24), $179.99 (24x32) — available in Black, Brown, or White frames at the same price. Sherpa blankets: $69.99 (37x57), $84.99 (50x60), $109.99 (60x80). Coffee mug (15oz): $24.99. Digital download: $19.99. Portrait credit packs: $2.99 for 10 credits, $5.99 for 25 credits, $11.99 for 60 credits.

Our canvas prints are made from a durable, fade-resistant poly-cotton canvas, stretched over a solid pine wood frame and ready to hang straight out of the box — wall mounts and protective rubber pads are already attached, so there's nothing extra to buy. Framed canvases use the exact same canvas, set inside a solid pine frame available in black, brown or white, with a lovely "floating" look where the canvas doesn't quite touch the sides of the frame.

Our mugs are glossy white ceramic in a generous 15oz size, and yes — fully dishwasher and microwave safe, so your pet's portrait stays vivid wash after wash.

Our Sherpa fleece blankets are 100% polyester — soft and smooth on the printed side, plush sherpa fleece on the reverse — made for warmth and everyday snuggling. They come in three sizes, from a cosy lap throw up to a full bed-sized blanket.